Shipping and delivery

Where we deliver

We deliver only within India. Most orders are sent by India Post (Speed Post), which delivers to PIN codes across the country; some orders may go with another courier. We do not ship outside India.

Delivery time

Delivery usually takes 2 to 3 business days within Bengaluru and 7 to 10 business days to the rest of India, counted from the day your order is confirmed. These are estimates and can be affected by weather, strikes and courier delays.

Shipping charges

Delivery is free on orders of ₹3,500 or more. For smaller orders the shipping charge depends on your delivery address. It is calculated at checkout once you enter your address, and you always see the charge before you pay.

Tracking your order

When your parcel is posted we email you the carrier name (usually India Post Speed Post) and the tracking number, with a link to track it. Tracking can take a few hours to show updates after posting. If you do not see the email, check your spam folder or message us on WhatsApp with your order number.

Delivery address

Please check your address, PIN code and mobile number before paying. The postman or courier may call the mobile number you give us, so keep it reachable. If a delivery fails because of a wrong address or because nobody could be reached, the parcel may be returned to us. We will contact you to ship it again, which may involve an extra shipping charge.

Damaged or wrong item

Please record a video while opening the parcel. If the device arrives damaged, or is not what you ordered, send us the unboxing video and your order number within 48 hours of delivery at support@dahr.in or WhatsApp +91 88513 52777. We will replace it, as described in our refund and cancellation policy.

Contact

Questions about a delivery: support@dahr.in or WhatsApp +91 88513 52777. Please include your order number.